Superior customer service that goes the extra mile, expert product knowledge, the move from legacy systems to cloud based technologies and solid business relationships built over two decades are just a few reasons that has contributed to the steady business growth that Unicare Health has seen in recent years.
As Australia’s leading hospital and aged care equipment provider, Unicare Health maintains a warehouse inventory of almost 7000 different products.
A large primary warehouse in Bentley is where all the action takes place. Containers get unloaded and goods unpacked, orders fulfilled, delivery runs organized and trucks get loaded early every morning.
Unicare Health’s Bentley warehouse is always busy!
A secondary warehouse nearby in Welshpool used primarily as storage has in recent times become insufficient to accommodate increased product lines and volumes needed to respond to the growing demand for quality healthcare equipment needed by hospitals and aged care establishments.
Preparing the move to a bigger secondary warehouse!
Ongoing safety concerns about inferior imported mobility products being purchased online and the unavailability of parts and high repair costs for low-cost foreign imported mobility aids such as supermarket purchased wheelchairs has resulted in an upturn in sales for Unicare Health.
Supplying safe, quality manufactured products certified to Australian standards and the ability to provide warranty and long-term equipment support has always been one of Unicare Health’s winning advantage.
A recent investment to upgrade transport and logistics systems has also enabled Unicare Health to efficiently support Western Australia’s country health and service regions other equipment providers are unable to.
Increased showroom sales, larger shopping volumes through the Unicare Health online shop, and new customers jumping on board from word of mouth recommendations has made the need for a larger secondary warehouse definite to support larger stock levels, facilitate faster product dispatches and reduce lead time on new orders.
Unicare Health supports WA hospitals with patient care equipment everyday. Pictured deliveries at Fiona Stanley Hospital, Royal Perth Hospital and Fremantle Hospital
Unicare Health supports WA Country Health with hospital and aged care equipment.
The industry’s move towards providing world class healthcare in Australia has also seen the need for Unicare Health to respond to market challenges in providing state of the art, technologically advanced and luxury healthcare equipment in Australia. In aged care, luxury nursing facilities and dementia villages being built will need to be coupled with state of the art nursing equipment.
A new world of healthcare equipment that can communicate with healthcare givers, provide treatment solutions, be customized to suit individual users and perform nursing jobs are just some examples of the type of equipment that will start to change the healthcare marketplace and the way medical and nursing care is provided.
You will be pleased to know that Unicare Health is now working extra hard to build relationships with world class, award winning medical equipment manufacturers to bring you a new line of luxury healthcare equipment never before seen in Australia.
The Unicare Health warehouse team has been extremely busy over the last two months clearing out the warehouse once occupied in Welshpool and moving close to 700 pallets worth of stock into an even bigger secondary storage facility.
Unicare Health warehouse team is busy stocking shelves in the new warehouse!
This move will help Unicare Health cope with the recent positive development in business, be well positioned to manage future growth and to serve you even better than before.
Posted on 11 August 2017